How to Change Your Password

Keep your account secure by regularly updating your password and following best practices.

Click your avatar in the top right corner

Select Profile

Click the Security tab

Click Change Password

Enter your current password

Enter your new password (twice to confirm)

Click Update Password

Your new password must meet these criteria:

At least 8 characters long

At least one uppercase letter (A-Z)

At least one lowercase letter (a-z)

At least one number (0-9)

At least one special character (!@#$%^&*)

The system rejects passwords that:

Match any of your last 5 passwords

Contain your name or email address

Are found in common password dictionaries

If you cannot log in:

Click Forgot Password? on the login page

Enter your email address

Check your inbox for a reset link (valid for 1 hour)

Click the link and set a new password

If you do not receive the email:

Check your spam/junk folder

Verify you are using the email address associated with your account

Contact support at support@mydentalpractice.ng

Use a unique password not used on other websites

Consider using a password manager (1Password, Bitwarden, LastPass)

Change your password every 90 days

Never share your password with colleagues — each person should have their own account

Enable Two-Factor Authentication for additional security