SupportReports & Analytics

Where to Find Patient Analytics

5 min read
Last updated: February 18, 2026

Where to Find Patient Analytics

Understand your patient base with demographic breakdowns, retention analysis, and growth metrics.

Accessing Patient Analytics

Navigate to Analytics → Patient Analytics from the sidebar.

Available Metrics

Patient Growth

  • Total registered patients over time (line chart)
  • New patients per month
  • Growth rate percentage
  • Source breakdown (referral, walk-in, online, marketing)
  • Demographics

  • Age Distribution — Bar chart grouped by age ranges (0-12, 13-17, 18-30, 31-45, 46-60, 60+)
  • Gender Split — Pie chart showing male/female/other distribution
  • Location — Where your patients are coming from (city/area)
  • Insurance Coverage — Percentage with insurance vs. self-pay
  • Retention Metrics

    MetricDescription
    Return Rate% of patients who visit more than once
    Average Visit FrequencyMean visits per patient per year
    Churn Rate% of patients who have not returned in 12+ months
    Recall Compliance% of patients who return for scheduled recalls

    Patient Value

  • Average lifetime revenue per patient
  • Revenue by patient segment (new vs. returning)
  • Most profitable treatment types per patient group
  • Insurance vs. out-of-pocket revenue split
  • Filtering

    All analytics can be filtered by:

  • Date range
  • Dentist
  • Insurance status
  • Patient status (active, inactive)
  • Treatment type
  • Exporting Analytics

    Click Export to download analytics as:

  • PDF reports with charts
  • CSV raw data
  • Excel spreadsheets
  • Scheduled Reports

    Set up automated analytics delivery:

  • Click Schedule Report
  • Choose frequency (weekly or monthly)
  • Select the metrics to include
  • Enter recipient email addresses
  • For the clinic overview, see Where to Find Your Clinic Dashboard. For financial metrics, see Financial Reports.

    Still need help?

    Our support team is available Monday-Friday, 9am-6pm WAT.