SupportReports & Analytics

How to Generate Custom Reports

5 min read
Last updated: February 12, 2026

How to Generate Custom Reports

When the built-in reports do not cover your specific needs, use the custom report builder to create tailored reports.

Accessing the Report Builder

Navigate to Analytics → Custom Reports and click + New Report.

Building a Report

Step 1: Choose the Data Source

Select what data to report on:

  • Appointments — Booking data, statuses, dentists, treatments
  • Patients — Demographics, registration, visit history
  • Billing — Invoices, payments, revenue
  • Inventory — Stock levels, usage, costs
  • Staff — Work hours, patients seen, revenue per provider
  • Step 2: Select Columns

    Choose which fields to include in the report. Available columns depend on the data source. For example, for Appointments:

  • Date, Time, Patient Name, Treatment, Dentist, Status, Duration, Revenue
  • Step 3: Apply Filters

    Narrow the data:

  • Date range (required)
  • Specific dentist, treatment type, patient group
  • Status filters (e.g., only completed appointments)
  • Step 4: Group and Summarize

    Optionally group results by:

  • Day, Week, Month, or Year
  • Dentist
  • Treatment type
  • Patient category
  • Add summary calculations: Count, Sum, Average, Min, Max.

    Step 5: Choose Visualization

    Select how to display the results:

  • Table — Raw data in rows and columns
  • Bar Chart — Compare categories
  • Line Chart — Show trends over time
  • Pie Chart — Show proportions
  • Saving Reports

  • Click Save Report
  • Name it (e.g., "Monthly Revenue by Treatment Q1 2026")
  • Access saved reports from Analytics → Custom Reports → Saved
  • Sharing Reports

  • Export as PDF, CSV, or Excel
  • Email directly to team members or stakeholders
  • Schedule for automatic generation and delivery
  • Example Custom Reports

    ReportData SourceGroup ByMetric
    Revenue by TreatmentBillingTreatment TypeSum of Revenue
    Appointments per DentistAppointmentsDentistCount
    New Patients by MonthPatientsMonthCount
    Inventory Cost by CategoryInventoryCategorySum of Value

    For built-in financial reports, see Financial Reports. For patient-specific analytics, see Where to Find Patient Analytics.

    Still need help?

    Our support team is available Monday-Friday, 9am-6pm WAT.