Calendar Sync
Keep your personal calendar in sync with your MyDentalPractice schedule. This feature supports Google Calendar, Microsoft Outlook, and Apple Calendar via standard iCal feeds.
Setting Up Calendar Sync
Google Calendar
Go to Settings → Integrations → Calendar SyncClick Connect Google CalendarSign in with your Google accountGrant MyDentalPractice permission to create and manage eventsSelect which direction to sync: - One-way (MyDentalPractice → Google) — Appointments appear in Google Calendar as read-only events
- Two-way — Changes in either calendar are reflected in both (Pro and Enterprise plans)
Click SaveMicrosoft Outlook
Go to Settings → Integrations → Calendar SyncClick Connect OutlookSign in with your Microsoft accountFollow the authorization promptsSelect sync direction and click SaveApple Calendar (iCal)
Go to Settings → Integrations → Calendar SyncClick Get iCal LinkCopy the generated URLIn Apple Calendar, go to File → New Calendar SubscriptionPaste the URL and click SubscribeSet the refresh interval (every 15 minutes recommended)Note: Apple Calendar sync is one-way only (MyDentalPractice → Apple Calendar).
What Gets Synced
Each appointment creates a calendar event with:
Title — Patient name and treatment type (e.g., "Adaeze Okafor — Root Canal")Time — Appointment start and end timeLocation — Your clinic addressDescription — Appointment notes (if any)For patient privacy, you can configure the event title format:
Full Details — Patient name + treatment (default)Name Only — Patient name onlyPrivate — Shows as "Busy" with no patient detailsConfigure this at Settings → Integrations → Calendar Sync → Privacy.
Sync Frequency
| Method | Frequency |
|---|
| Google Calendar | Real-time (within 1-2 minutes) |
| Outlook | Real-time (within 1-2 minutes) |
| iCal Feed | Depends on subscriber (typically 15-60 minutes) |
Troubleshooting
Events not appearing — Check that the sync is enabled and the correct calendar is selectedDuplicate events — Ensure you have not subscribed to the iCal feed while also using Google/Outlook syncStale data in iCal — Apple Calendar caches aggressively; set refresh to 15 minutes minimumPermission errors — Re-authorize the connection from Settings → IntegrationsMulti-Dentist Sync
Each dentist can sync their own schedule independently. Clinic owners can set up a shared calendar that shows all dentists' appointments:
Go to Settings → Integrations → Calendar SyncClick Shared Calendar FeedSelect which dentists to includeShare the generated iCal link with the appropriate team membersFor general scheduling, see Booking Appointments.